Aging & Disability case management

Handy Help LLC Aging & Disability Case Management provides culturally responsive, trauma-informed services designed to connect individuals with the resources they need to thrive. We support access to medical care, social services, education, employment, financial assistance, housing, and more—ensuring each person has the tools to live successfully in their community.

We believe services should be all about you. That means tailoring our support to your unique needs, preferences, and abilities. Our dedicated staff handles the administrative details so you can focus on living your best life in the community of your choice.

Since 2016, Handy Help LLC has delivered contracted case management services with a strong commitment to growth and excellence. Over the years, we have expanded our services, client base, and areas of expertise. We are known for our person-centered approach, honoring the dignity, individuality, and lived experiences of every person we serve.

Handy Help LLC currently provides Aging and Disability Case Management services including but not limited to Brain Injury(BI) Waiver; Community Access for Disability Inclusion (CADI) waiver; Community Alternative Care (CAC) Waiver; Developmental Disabilities (DD) Waiver; Community First Services and Supports (CFSS). 

CFSS is a program that provides flexible support for individuals with disabilities, allowing them to live more independently in their homes.  CFSS replaced Personal Care Assistance (PCA) and the Consumer Support Grant (CSG) as of October 1, 2024.   

If you or someone you know could benefit from case management services, the first step to take is to contact your local county directly to find out if you or someone in your care is eligible for disability services, request a MnCHOICES intake assessment online or by calling the number below. 

Handy Help LLC serves of all ages on CADI, BI, DD, Rule 185, VA/DD-TCM, and Elderly Waivers.  We hold contracts with Ramsey County.  We provide culturally aware practices and have language capabilities in Hmong, Karen, Lao, Thai, and English.   

 

Ramsey County MnCHOICE Intake info

Culturally- Focused Care

Too often, a “color blind” approach is used in working with immigrants or refugees, which minimizes the importance of people’s cultural experience. This “color blind” approach can create barriers between practitioner and client, leading to inaccurate diagnosis and poor treatment planning. For example, when a client feels a case manager lacks an understanding of their culture and cultural norms, it is difficult for the client to build a trusting and truly authentic relationship with a case manager.

Respect

“I believe that everyone can be successful.  My ideal workplace is one where excellence and compassion are the norm, and people are treated with respect.  Treating people with kindness is something you will never regret.  I lead in complete alignment with my values, and with an enduring work ethic, excellence, teamwork, and heart.”                                                          -Phia Xiong, Founder & Executive Director

Client Testimonial

“I have worked with many teams through my 30+ years of working in this field, these two ladies were amazing to work with.  I was so very impressed with the workability, the teamwork, and the willingness to work for the best interest of our client.”  What I experienced with your team was genuine caring concern and care to find the best option for this client, not just a placement.  This is pure professionalism.”

-Community Partner