waiver case management
Handy Help Waiver Case Management provides culturally safe and trauma-informed services and supports to help each person served gain access to needed medical, social, educational, vocational, financial, housing, and other supports to help people thrive in the community. We believe that services should be “ALL ABOUT YOU.” We tailor our services to fit your unique needs, choices, and abilities. Our staff is committed to take care of the administrative tasks, so you can focus on living your best life in the community of your choice.
Handy Help LLC has been providing contracted case management since 2016. We have expanded our services, clientele, and expertise in a variety of areas. Handy Help LLC has a reputation for providing top quality services, promoting fiscal responsibility in the development of the service plan, lead agency compliance, and achieving the highest standards of practice. We strive to provide person-centered case management by promoting the dignity and worth of each person we serve.
Handy Help serves people of all ages on CADI, BI, DD, Rule 185, VA/DD-TCM and Elderly Waivers. We hold contracts with Ramsey and Washington Counties.
We provide culturally aware practices and have language capabilities in Hmong, Karen, Karenni, Lao, Thai and English.
Handy Help currently provides Waiver Case Management Services in both Ramsey and Washington Counties. We receive our referrals directly from the counties.
If you or someone you know could benefit from case management services, the first step to take is to contact your local county directly to find out if you or someone in your care is eligible for disability services, request a MnCHOICES intake assessment online or by calling the numbers below.
Culturally- Focused Care
Too often, a “color blind” approach is used in working with immigrants or refugees, which minimizes the importance of people’s cultural experience. This “color blind” approach can create barriers between practitioner and client, leading to inaccurate diagnosis and poor treatment planning. For example, when a client feels a case manager lacks an understanding of their culture and cultural norms, it is difficult for the client to build a trusting and truly authentic relationship with a case manager.
Respect
“I believe that everyone can be successful. My ideal workplace is one where excellence and compassion are the norm, and people are treated with respect. Treating people with kindness is something you will never regret. I lead in complete alignment with my values, and with an enduring work ethic, excellence, teamwork, and heart.” -Phia Xiong, Founder & Executive Director
Client Testimonial
“I have worked with many teams through my 30+ years of working in this field, these two ladies were amazing to work with. I was so very impressed with the workability, the teamwork, and the willingness to work for the best interest of our client.” What I experienced with your team was genuine caring concern and care to find the best option for this client, not just a placement. This is pure professionalism.”
-Community Partner
WHAT YOU SHOULD KNOW ABOUT MENTAL ILLNESS
Did you know that it’s estimated that 1 in 5 Americans will experience a mental illness. This means that someone you know – and potentially someone you love – is struggling with their mental health, yet it often is overlooked. Mental illness is considered a “silent disease,” and many people struggle alone and do not ask for help and other mental health conditions to go unnoticed or unaddressed. If you are someone you know is struggling with mental health symptoms, please get help (NAMI, 2024).
Help is available, speak to someone immediately.
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