mental health case management

Mental Health Case Management services play an important role in assisting individuals to navigate complex public systems.  Services including but not limited to identifying, gaining, and coordinating access to needed behavioral health care, benefits & entitlements, social/housing/vocational services, and other supports to help people thrive in the community. 

Handy Help Mental Health Targeted Case Management (MH-TCM) provides culturally safe and trauma-informed MH-TCM services to help individuals with a serious and persistent mental illness (SPMI) many whom have co-occurring disorders (SUD) and significant physical health needs gain access to needed medical, social, educational, vocational, financial, housing, and other supports to help people thrive in the community.

Handy Help LLC case managers work to build relationships that foster hope, courage and resilience by empowering the individual harness their strengths and motivates them to develop a roadmap that supports their journey to recovery.

Culturally- Focused Care

Too often, a “color blind” approach is used in working with immigrants or refugees, which minimizes the importance of people’s cultural experience. This “color blind” approach can create barriers between practitioner and client, leading to inaccurate diagnosis and poor treatment planning. For example, when a client feels a case manager lacks an understanding of their culture and cultural norms, it is difficult for the client to build a trusting and truly authentic relationship with a case manager.

Respect

“I believe that everyone can be successful.  My ideal workplace is one where excellence and compassion are the norm, and people are treated with respect.  Treating people with kindness is something you will never regret.  I lead in complete alignment with my values, and with an enduring work ethic, excellence, teamwork, and heart.”                                                          -Phia Xiong, Founder & Executive Director

Client Testimonial

“I have worked with many teams through my 30+ years of working in this field, these two ladies were amazing to work with.  I was so very impressed with the workability, the teamwork, and the willingness to work for the best interest of our client.”  What I experienced with your team was genuine caring concern and care to find the best option for this client, not just a placement.  This is pure professionalism.”

-Community Partner

If you or someone you know could benefit from mental health targeted case management services, please contact us at info@handyhelpllc.com.

WHAT YOU SHOULD KNOW ABOUT MENTAL ILLNESS

Source:  National Alliance on Mental Illness (NAMI, 2024)

A mental illness is a condition that affects a person’s thinking, feeling, behavior or mood. These conditions deeply impact day-to-day living and may also affect the ability to relate to others. If you have — or think you might have — a mental illness, the first thing you must know is that you are not alone. Mental health conditions are far more common than you think, mainly because people don’t like to, or are scared to, talk about them. 

  • 1 in 5 U.S. adults experience mental illness each year
  • 1 in 20 U.S. adults experience serious mental illness each year
  • 1 in 6 U.S. youth aged 6-17 experience a mental health disorder each year
  • 50% of all lifetime mental illness begins by age 14, and 75% by age 24

If you or someone you know is struggling or in crisis, help is available.  Call or text 988 or chat 988lifeline.org to reach the 988 Suicide and Crisis Lifeline.           

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