Welcome To
handy help llc
Over 15 Years of Providing culturally safe services to over 15,000 individuals and their families in Minnesota.
Experience You Can Trust
Our Founder and Executive Director is a licensed social worker who’s profession is rooted in a set of core values embraced by social workers throughout the profession’s history. Core values including:
- Service
- Social Justice
- Dignity and worth of the person
- Importance of human relationships
- Integrity
- Competence.
Our primary focus is to enhance well-being (e.g. mind, body, soul) and service delivery to help meet the basic needs of all people.
We recognize individual’s complex and intersecting identities, such as disability, race, religion, sexual orientation, gender identify, and expression, and how their experience affects their respond to the world.
- We respect and celebrate each person’s unique strengths by cultivating a positive workplace where everyone feels welcome.
- Culturally focused care-too often, a “color blind” approach is used in working with immigrants or refugees, which minimizes the importance of people’s cultural experience. this “color blind” approach can create barriers between practitioner and client, leading to inaccurate diagnosis and poor treatment planning. for example, when a client feels a case manager lacks an understanding of their culture and cultural norms, it is difficult for the client to build a trusting and truly authentic relationship with a case manager.
intern testimonial
-Metropolitan State University Student
Respect
collaboration
-Community Partner
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports a.k.a (GRH)
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
About Us Pg Below
handy help llc
About us
Since 2009
Today, Handy Help llc provides culturally safe services to over 15,000 individuals and their families in Minnesota. We are among the first self-made, minority owned LLC to contract with the metro counties providing quality services to historically underserved communities impacted by disability, mental illness (MI), substance use disorder (SUD) and experiencing homelessness.
Our Mission
our values
We believe that people have special strengths, interests, aspirations, and abilities. The development of which is the key to live better lives.
Our philosophy
Founder & executive leadership
Phia xiong
Jeff D Spencer
.
Leadership
Mike Burrows
He/Him
Senior Manager
Panou xiong
She/her
home & community-based Designated manager
Nathan Dahl
he/him
waiver supervisor
Janice jones
she/her
Case manager team lead
tim harer
he/him
case manager team lead
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Home and Community - Based Services PG 1
home and community – based services
There are three types of Individualized Home Supports:
- Individualized Home Supports without training, or previously known as Personal Supports. This service option is provide to adults and children when they need support in at least one of the community living services categories.
- IHS with training, or previously known as Independent Living Skills. This service option is provided to adults and children when they need support and training in at least one of the community living categories.
- IHS with Family Training, or previously known as In-Home Family Supports. This service option is designed for people who live with their family to providing training to the person and their family members.
All IHS types can be provided in the persons home, family home or in community spaces shared by the public and either in person or remotely.
Our staff members meet with the person receiving services, family, case manager, and other interdisciplinary team members as stated on the person’s Community Services amd Supports Plan (CSS) to ensure expectations and goal objectives are met. We always involve the individual, their family, and their interdisciplinary team in the development of the person’s CSSP because they know the person’s needs and wants.
Emergency Assistance
Our 24 Hour Emergency Assistance Team is available around the clock to help provide on-call counseling, on-call problem solving and/or immediate response for assistance at the person’s home due to a health or personal emergency that is not related to an injury or an immediate danger. Please know that this service does not replace the use of 911 when necessary.
24-Hour Response Hotline (612) 812-0534
HOME-MAKING SERVICE
Homemaker: Services that help a person manage general cleaning and household activities.
Homemaker home management providers deliver homemaker cleaning services and, while onsite, provide incidental assistance with home management activities as needed. However, homemaker cleaning must be the primary service provided.
Home management activities may include assistance with:
- Arranging for transportation.
- Preparing meals.
- Shopping for food, clothing and household supplies.
- Performing simple household repairs.
Homemaker home management also includes monitoring the person’s well-being while in the home, including home safety.
Homemaker assistance with ADLs
providers deliver homemaker cleaning services and, while onsite, provides incidental assistance with ADLs as needed per the person's person- centered plan including but not limited to:
- Ambulating.
- Bathing.
- Dressing.
- Eating.
- Grooming.
- Toileting
- monitoring the person's well-being while in the home including home safety.
TRANSITIONAL SERVICES
Transitional Services are provided through a waiver to fund goods, deposits and moving expenses necessary and reasonable for a person to move from an eligible setting to a home they own or rent.
A person can use transitional services to move to their own home from the following eligible settings:
- Adult foster care home (corporate and family)
- Hospital
- Institution for mental diseases (IMD)
- Intensive rehabilitation treatment or rule 36 setting
- Intermediate care facility for persons with developmental disabilities (ICF/DD)
- Nursing facility
- Unlicensed setting (e.g., person’s own home, family home or integrated community supports setting)
NIGHT SUPERVISION
Definition: Overnight assistance and supervision provided by a trained staff in the person's own home based on the person's care plan.
Night supervision services include an asleep or awake staff in the person’s own home performing activities including but not limited to the following areas:
- Implementation of the person’s positive support programming and transition plans.
- Reinforcement of skill development supports (e.g., individualized home supports).
- Assistance with activities of daily living (ADLs).
- Assistance with instrumental activities of daily living (IADLs).
Chore Services
Definition: Assistance provided to a person or their primary caregiver to help maintain a clean, sanitary and safe environment.
Chore services include, but are not limited to the following activities:
- Rent a dumpster or dispose of trash.
- Exterminate and provide pest control, limited to a reasonable number of treatments required to alleviate the pest problem.
- Perform general indoor and outdoor home maintenance (e.g., lawn care, snow removal.)
- Deliver groceries when the delivered products meet the majority of the person's total grocery needs for at least seven days.
- Perform heavy household chores (e.g., secure loose rugs, wash floors, windows and walls).
- Move or remove large household items and heavy appliances to provide safe access to and exit from the home.
- Pack the person's belongings.
- Rearrange or secure household items to prevent injuries or falls.
We believe that our experience and knowledge make us an exceptional choice as you seek a Home & Community-based service provider.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Strategic consulting and coaching
Strategic consulting & coaching
[This paragraph will go on the ‘Learn More’] or check boxes.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Residential
Residential
There are three types of Individualized Home Supports:
- Individualized Home Supports without training, or previously known as Personal Supports. This service option is provide to adults and children when they need support in at least one of the community living services categories.
- IHS with training, or previously known as Independent Living Skills. This service option is provided to adults and children when they need support and training in at least one of the community living categories.
- IHS with Family Training, or previously known as In-Home Family Supports. This service option is designed for people who live with their family to providing training to the person and their family members.
All IHS types can be provided in the persons home, family home or in community spaces shared by the public and either in person or remotely.
Our staff members meet with the person receiving services, family, case manager, and other interdisciplinary team members as stated on the person’s Community Services amd Supports Plan (CSS) to ensure expectations and goal objectives are met. We always involve the individual, their family, and their interdisciplinary team in the development of the person’s CSSP because they know the person’s needs and wants.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Housing Supports a.k.a (GRH)
Housing Supports
Did you know that the U.S. Department of Housing and Urban Development (HUD), found 8,393 people were experiencing homelessness in 2023 in Minnesota? According to the Star Tribune 12/17/23, “64% were people of color compared to about 22% of the state population.”
Handy Help supports over 150 households per month in accessing Housing Support and live in their own home/apartment in Dakota and Ramsey Counties. Housing Support case managers assist individuals in accessing an apartment and in budgeting benefits for rent, food, and utilities. Other support and services including but not limited to medication reminders, transportation support, arranging for meetings and appointments, and arranging for medical and social services.
To Start the Housing Support Process:
To begin the Coordinated Entry process to get on a housing priority list, connect with your specific Continuum of Care (CoC) Coordinated Entry.
Ramsey County: Adults, (651) 647-2350. Families, (651) 215-2262. Youth, (651) 244-9644.
Dakota County: The Dakota County Housing Resource Line to help find and understand available resources at (651) 554-5751.
Washington County: Adults, (651) 430-6488. Families, (651) 762-9124. Youth, visit the Youth Services Network.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Housing Stabilization Services
housing stabilization services
There are three types of Individualized Home Supports:
- Individualized Home Supports without training, or previously known as Personal Supports. This service option is provide to adults and children when they need support in at least one of the community living services categories.
- IHS with training, or previously known as Independent Living Skills. This service option is provided to adults and children when they need support and training in at least one of the community living categories.
- IHS with Family Training, or previously known as In-Home Family Supports. This service option is designed for people who live with their family to providing training to the person and their family members.
All IHS types can be provided in the persons home, family home or in community spaces shared by the public and either in person or remotely.
Our staff members meet with the person receiving services, family, case manager, and other interdisciplinary team members as stated on the person’s Community Services amd Supports Plan (CSS) to ensure expectations and goal objectives are met. We always involve the individual, their family, and their interdisciplinary team in the development of the person’s CSSP because they know the person’s needs and wants.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Waiver Case Management
waiver case management
There are three types of Individualized Home Supports:
- Individualized Home Supports without training, or previously known as Personal Supports. This service option is provide to adults and children when they need support in at least one of the community living services categories.
- IHS with training, or previously known as Independent Living Skills. This service option is provided to adults and children when they need support and training in at least one of the community living categories.
- IHS with Family Training, or previously known as In-Home Family Supports. This service option is designed for people who live with their family to providing training to the person and their family members.
All IHS types can be provided in the persons home, family home or in community spaces shared by the public and either in person or remotely.
Our staff members meet with the person receiving services, family, case manager, and other interdisciplinary team members as stated on the person’s Community Services amd Supports Plan (CSS) to ensure expectations and goal objectives are met. We always involve the individual, their family, and their interdisciplinary team in the development of the person’s CSSP because they know the person’s needs and wants.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109
Mental Health Case Management
mental health case management
There are three types of Individualized Home Supports:
- Individualized Home Supports without training, or previously known as Personal Supports. This service option is provide to adults and children when they need support in at least one of the community living services categories.
- IHS with training, or previously known as Independent Living Skills. This service option is provided to adults and children when they need support and training in at least one of the community living categories.
- IHS with Family Training, or previously known as In-Home Family Supports. This service option is designed for people who live with their family to providing training to the person and their family members.
All IHS types can be provided in the persons home, family home or in community spaces shared by the public and either in person or remotely.
Our staff members meet with the person receiving services, family, case manager, and other interdisciplinary team members as stated on the person’s Community Services amd Supports Plan (CSS) to ensure expectations and goal objectives are met. We always involve the individual, their family, and their interdisciplinary team in the development of the person’s CSSP because they know the person’s needs and wants.
Home & Community Based-Services
Residential
Housing Stabilization
Housing Supports a.k.a (GRH)
Waiver Case Management
Mental Health Case Management
Office Hours
Sunday – Closed
Contact Info
North Saint Paul, MN 55109