Case Management Services

Case Management services play an integral role in assisting individuals to navigate complex public systems.  Services including but not limited to identifying, gaining, and coordinating access to needed behavioral health care, benefits & entitlements, social/housing/vocational services, and other supports to help people thrive in the community.

Person-Centered Care

 

We tailor our support and service to address the unique needs of the individual, families, and the overall communities as a whole who are impacted by mental health and substance use disorders.

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Handy Help Mental Health Targeted Case Management provides culturally safe and trauma-informed mental health targeted case management (TCM) services to help individual with a serious and persistent mental illness (SPMI) many whom have co-occurring disorders (SUD) and significant physical health needs gain access to needed medical, social, educational, vocational, financial, housing, and other supports to help people thrive in the community.

We are committed and dedicated to providing high quality care.  Our multi-cultural team are trained to actively apply recovery-based principals of care and provide care that is culturally and linguistically responsive to the diverse needs of the individuals of the community we served.

Case managers work to build relationships that foster hope, courage and resilience by helping the individual harness their strengths and motivates the individual to develop a roadmap that supports their journey to recovery.

 

Information Request

Examples of what a case manager can assist with:

Identifying what is important TO and Important For the person; identifying the person’s strengths, dreams/aspirations; ensuring housing stability; access to psychiatric/therapeutic, medical/dental and healthcare needs; crisis planning; coordination and monitoring of services; support to overcome daily life challenges and more….

RAMSEY COUNTY MENTAL HEALTH CRISIS

You can call Ramsey County Mental Health Crisis helpline 24/7 and 365 days a year at (651) 266-7900 to speak with a caring and trained trained professional on the other end of the phone who will listen to you and help you find the closest and best mental health support for you.  https://www.ramseycounty.us/residents/health-medical/clinics-services/mental-health

 

988 SUICIDE & CRISIS LIFELINE

If you are struggling, there is help available.  The 988 LifeLine provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you.  Use these messages as a starting point to send to a trusted contact.  https://988lifeline.org/

 

VETERANS CRISISLINE, Dail 988 then Press 1

Are you a Veteran in crisis or concerned about one?  You are not alone–the Veterans Crisis Line is here for you.  You don’t have to be enrolled in VA benefits or health care to call.  https://www.veteranscrisisline.net/