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Employment at HandyHelp

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Want to Make a Difference?

Handy Help, LLC is seeking motivated individuals to provide a continuum of mental health therapeutic services in the metro area for adults with a serious and persistent mental health diagnosis and/or chemical health dependency. We are a small but rapidly growing company that is committed to providing a large array of mental health services including individual and group therapy, independent living skills support, companionship support, home making services,  ARMHS services, and residential housing.

We are an agency that provides services to a diverse population and want to have staff that represents the same communities as our clients. People from diverse backgrounds are strongly encouraged to apply.

We are looking to fill a variety of positions within the agency, including…

Direct Support Professionals (Day Time Shift)

Position Status: Full Time

Location: Minneapolis, Minnesota

Handy Help LLC is currently hiring compassionate, caring and motivated people to join our team as a Direct Support Professional.   As a Direct Support Professional, you will be working with adults who have mental illness, and other co-occurring disorders, in a group home setting.  Direct Support Professionals provide direct care, companionship, and help maintain a clean and healthy environment for the residents, including planning and cooking meals.   As an employee of Handy Help LLC, you will receive valuable training and develop skills in the Mental Health/Chemical Dependency field.  

We are looking for candidates who have experience in the Mental Health/Chemical Dependency field and/or group home setting, candidates who can cook, have good interpersonal skills, culturally competent, flexible and have basic computer skills. All positions require a valid driver’s license and a clean background check.

Minimum Qualifications:

  1. 18 years of age or older
  2. High school diploma or GED
  3. One year experience serving people with MI/CD and other co-occurring disorders preferred
  4. Eligible as determined by the Bureau of Criminal Apprehension and the Department of Human Services
  5. Valid driver’s license and driving record that meets insurability requirements as defined by the Company’s insurance carrier
  6. Ability to read and write English
Direct Support Professionals (Overnight Shift)

Position Status: Full Time

Location: Minneapolis, Minnesota

Handy Help LLC is currently hiring compassionate, caring and motivated people to join our team as a Direct Support Professional.   As a Direct Support Professional, you will be working with adults who have mental illness, and other co-occurring disorders, in a group home setting.  Direct Support Professionals provide direct care, companionship, and help maintain a clean and healthy environment for the residents, including planning and cooking meals.   As an employee of Handy Help LLC, you will receive valuable training and develop skills in the Mental Health/Chemical Dependency field.  

We are looking for candidates who have experience in the Mental Health/Chemical Dependency field and/or group home setting, candidates who can cook, have good interpersonal skills, culturally competent, flexible and have basic computer skills. All positions require a valid driver’s license and a clean background check.

Minimum Qualifications:

  1. 18 years of age or older
  2. High school diploma or GED
  3. One year experience serving people with MI/CD and other co-occurring disorders preferred
  4. Eligible as determined by the Bureau of Criminal Apprehension and the Department of Human Services
  5. Valid driver’s license and driving record that meets insurability requirements as defined by the Company’s insurance carrier
  6. Ability to read and write English
Position hours: Overnight hours TBD
Position starting wage: $15.00 DOQ
Licensed Graduate Social Worker (LGSW) or MSW

Are you interested in gaining real life therapy experience with direct support and clinical supervision along the way, provided by knowledgeable and seasoned LICSW’s?

Handy Help LLC is looking for Licensed Graduate Social Workers (LGSW) who are in need of clinical supervision and are interested in working with adults with mental illness and/or substance use disorder.  This exciting opportunity is for energetic and compassionate individuals that believe in people’s innate capacity to live meaningful and productive lives and wish to support them through providing individual and group therapy.

In exchange for providing therapy for a case load of four clients (4 hours a week in session), you will receive 8 hours of clinical supervision (4 hours individual and 4 hours group supervision) monthly.

For additional information or to be considered for this learning opportunity, please reply with a letter of interest that includes your formal and experiential learning history.

Mental Health Practitioner
Handy Help is currently seeking a Mental Health Practitioner to join our team!  This position will assist persons served in developing symptom management skills, creating individualized treatment goals, developing behavioral support strategies and working with a team to support individuals in progress towards their recovery goals.
Qualifications
  1. Holds a bachelor’s degree in a behavioral science/related field, from accredited college/university and meets either a or b:                                a. has at least 2000 hours of supervised experience in the delivery of mental health services to recipients with mental illness                        b. is fluent in the non-English language of the cultural group to which at least 50% of the practitioners recipients, completes 40 hours of training in the delivery of services to recipients with mental illness, and receives clinical supervision from a mental health professional at least once a week until the requirements of 2000 hours of supervised experience are met
  2. Has at least 6000 hours of supervised experience in the delivery of mental health services to recipients with mental illness. 
  3. Is a graduate student in one of the mental health professional disciplines and is formally assigned by accredited college/university to an agency or facility for clinical training.
  4. Holds a masters or other graduate degree in one of the mental health professional disciplines from an accredited college/university.

 

Waiver Case Manager
Handy Help is seeking qualified individuals to join our team in providing quality, person-centered case management services in the Twin Cities!
Location: Twin Cities
Job Functions : Provide client-centered Waiver Case Management services (BI, Elderly-waiver, CADI, DD) through the following:
  1. Completes intake and discharges with clients in designated time frame
  2. Make contact with clients in accordance with waiver-specific rules.
  3. Conduct assessments of each client’s healthcare, social, housing, educational, vocational and other service needs and preferences.
  4. Maintain HIPAA requirements and ensure advocacy of client rights
  5. Monitor and adhere to changes in regulations in case management and waiver funding, and modify services to meet those changes. Adhere to all county and state requirements/procedures.
  6. Identify and explore service options that promote the least restrictive services for clients
  7. Make referrals to providers of medical, social, financial, housing, and other related services and supports
  8. Develops an individualized plan of care to include goals for improvement in health and functional status
  9. Documentation of all direct and in-direct services and coordination of care to meet DHS and agency requirements
  10. Ensure financial authorizations and provider contracts are in place.
  11. Participate in team meetings, supervision, training and consultation for professional development
  12. Address health and safety needs of each client and intervene as necessary to ensure those needs are met
  13. Evaluate services provided to the client to measure the effectiveness in meeting needs
  14. Monitor waiver budgets to ensure appropriate service utilization
QUALIFICATIONS AND EDUCATION REQUIREMENTS
  • 4 year degree in Human Services, Social Work, or related field required
  • Maintains applicable licensure with the licensing board (e.g., Licensed with the Board of Social Work)
  • 2,000 hours of supervised experience providing services to individuals experiencing mental health, developmental disability, brain injury, high medical needs
  • Valid Driver’s License with acceptable driving record
  • Pass DHS required background check
  • Strong written and oral communication skills
  • Reliable transportation
PREFERRED SKILLS: Experience in CADI, BI and Elderly Waivers strongly preferred
Independent Living Skills Specialist
Handy Help is hiring Full-Time Independent Living Skills (ILS) Specialists.
This position provides services that develop and maintain the community living skills and community integration of those we serve.
The ILS specialist works with persons-served in their home, within the community. Skills teaching includes budgeting, community integration, social skills, employment, housekeeping skills and more. This position provides opportunities for career development, competitive pay and flexible schedules. Desired candidates for this position would have at least one year of experience working with individuals experiencing mental health issues, reliable transportation, and excellent verbal and written communication skills.
Position hours: Flexible Full-Time (Can be discussed)
Positions starting at $12.50-18.00/DOQ
Homemaker Service Provider

Provides basic cleaning and cooking help to people with disabilities who are living in the community and are not able to complete these tasks independently. The position requires skills in cooking, cleaning, and other household management capabilities. A successful candidate should have compassion for working with a variety of clients with a variety of mental health needs.

 

Front Desk Receptionist

Handy Help is seeking a full-time bilingual (English and Hmong) Front Desk Receptionist.

Here at Handy Help, our mission is to provide a person-centered approach to help people survive and thrive.

Responsibilities include:
  • Directing calls to the appropriate staff
  • Taking down messages for staff and clients
  • Communicating with other staff members and clients
  • Greeting and checking in clients
  • Keeping the front desk and lobby tidy and organized
  • Keeping track of inventory and re-ordering inventory
  • Utilizing Microsoft Word and Excel
  • Helping other staff members with office supplies
  • Scheduling appointments
  • Basic office support
This position requires great customer service skills, basic computer knowledge, strong communication skills, strong organization skills, and a positive, team-player attitude.
Schedule: Monday-Friday 8:00 am- 4:30 pm
Hourly Pay: DOQ

Please e-mail your resume with hours of availability and we will contact you to schedule an interview.

Adult Mental Health Case Manager Supervisor

Handy Help has an immediate opening for a Targeted Mental Health Case Manager Supervisor. This position supervises a team of Targeted Case Managers in Ramsey County.

ESSENTIAL RESPONSIBILITIES:

  • Regular individual and group supervision and team meetings.
  • Provide Clinical Supervision, Consultation and Education.
  • Program Development and best practices for Targeted Case Management services.
  • Monitor Contracts and keep supervisor updated appropriately.
  • Develop and monitor program budgets and project any changes during the course of the year.
  • Performance management in collaboration with service area director/Executive Director.
  • Monitor documentation of all supervisees for accuracy and timeliness, and report status to Executive Director monthly.
  • Attendance at Committee Advisory Council, team meetings, contracted provider meetings and other meetings as appropriate.
  • Address urgent client situations.
  • Shadow staff to provide support and ensure job duties are being completed appropriately and professionally.
  • Ensure each team member is appropriately trained through onboarding and ongoing training to effectively perform job scope and duties.
  • Maintain outcome-based statistics, demographics, reporting per TCM requirements
  • Ensure coverage plan for at all times to ensure mission of each programs is being met.
  • Develop formal program policies and procedures in collaboration team and approval by division leadership.
  • Communicate with, community professionals and other service providers to ensure that services for client are coordinated.
  • Maintain client files and program records, court reports, and develop reports as required.
  • Participate in clinical supervision, staff meetings, and meet regularly with program coordinator/senior manager for individual supervision to meet supervision requirements.
  • Comply with HIPAA and Data Privacy Practices.
  • Positively represent agency, program and participant needs.
  • Actively participate in agency’s undoing racism plan.
  • Assist in direct supervision of clients as appropriate.
  • This position will require the ability to work outside regular business hours on an occasional basis to meet client and program needs. To include developing an on-call schedule for coverage.
QUALIFICATIONS:

 

  • Education: Master’s degree and independent licensure in a mental health field, to include LICSW, LPC, LMFT or Psy D.
  • Experience: History of providing Targeted Case Management services directly, or history of supervision of Targeted Case Management. A minimum of 2 years post graduate, professional clinical work.
  • Licensure: Valid licensure as a LICSW, LPC, LMFT or Psy D. required. (If licensure is required for the position – Maintain current license and inform supervisor immediately of any change in licensure status.)
  • Supervisory experience: Minimum of 3 year supervisory experience (or team lead experience), preferably in a behavioral health setting (preferred)
  • Work experience: Minimum of 5 years working in a behavioral health setting. Ability to work outside of normal business hours in order to meet the needs of the participants.
  • Demonstrated understanding of the recovery philosophy and recovery oriented behavioral health services, or willingness to learn recovery principles.

 

BENEFITS INCLUDE: PTO, paid holidays, medical, dental, cell phone reimbursement, paid training opportunities.
 
Salary: $50,000.00 to $80,000.00 /year
Designated Manager
Handy Help provides quality, cultural and linguistic specific community-based services for individuals experiencing mental illness and chemical dependency (MI/CD), intellectual developmental disabilities (IDD), traumatic brain injury (TBI), and other co-occurring disorders.
Handy Help has an exciting, new opportunity for an Adult Foster Care Designated Manager.
This position is full-time, weekdays, may include weekends, and other shifts as needed for coverage.
Core Responsibilities:
  • To provide leadership, management, regulatory compliance of 245D, supervision of staff and persons-served, and plan implementation within an Adult Foster Care.
  • Develop schedule for direct support professionals
  • Provide training to direct support professionals
  • Ensure communication and work collaboratively with interdisciplinary team, including providers, family and others
  • Provide emergency coverage and support
  • Oversee maintenance of the location and vehicles to include cleanliness, safety issues, and emergency situations: practice preventative maintenance; ensure compliance with OSHA standards.

 

Qualifications:
(1) A baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities and experiencing mental health diagnosis/co-occurring disorders;
(2) An associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older;
(3) A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
(4) A minimum of 50 hours of education and training related to human services and disabilities; and
(5) four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person
(6) Meets eligibility of Department of Human Services Background Study
(7) Valid drivers’ license
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